jupiterqq Casino & Sportsbook Data Care

This page describes what we collect when you use jupiterqq and how we keep that data protected. When you create an account on jupiterqq, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place predictions on Liga 1, Piala AFF, live casino games, or esports markets, we collect personal information necessary to verify your identity and process your transactions. We encrypt all data, limit access to authorized staff, and comply with data protection standards.

Our privacy practices apply whether you access jupiterqq via Android APK, iOS Safari, or desktop browser. Your personal data—email, phone number, government ID, address, payment details—is used only for account verification, payment processing, and regulatory compliance. We do not sell your information to third parties. We do not use your data for marketing or advertising without your consent. We share your data only with payment processors, banking partners, and regulatory authorities as required by law.

This page sets out our data collection, use, storage, and protection practices. Our services are available only where local law permits. Users are responsible for verifying that their access and use of jupiterqq comply with their own jurisdiction's law.

What Data We Collect on jupiterqq

When you create an account on jupiterqq, we collect your email address or phone number and a password you set. We use the email or phone to send account notifications, password reset links, and verification codes. When you initiate your first withdrawal on jupiterqq, we request Know Your Customer (KYC) information: a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill or bank statement). We collect this information to comply with anti-money-laundering regulations and to prevent fraud.

When you deposit funds on jupiterqq, we collect the payment method you select, the deposit amount, and the timestamp. We store this information to verify the transaction and to maintain your transaction history. When you place predictions on Liga 1, Piala AFF, live casino games, slots, or esports markets on jupiterqq, we record the prediction type, amount, odds, and outcome. This data helps us track your account activity and detect suspicious patterns. We also collect device information—your device type, operating system, and IP address—when you access jupiterqq to prevent unauthorized access and to improve platform performance.

How We Use Your Data on jupiterqq

We use your email or phone number to send login links, password reset requests, verification codes, and account notifications. We do not send marketing emails or promotional messages unless you explicitly consent. We use your KYC information (ID and address) solely for account verification and regulatory compliance. We never use it for marketing, advertising, or any purpose other than verification. We use your payment information (bank account, e-wallet details) only to process deposits and withdrawals on jupiterqq. We do not retain payment details longer than necessary for transaction processing.

We use your prediction history and transaction data to provide customer support, detect fraud, and improve our jupiterqq platform. We analyze patterns to identify and block suspicious accounts or unauthorized access attempts. We use device information (IP address, device type) to detect login attempts from unusual locations and to enforce security policies. If we detect unusual activity on your jupiterqq account, we may temporarily restrict access until you verify your identity.

Data Storage and Security on jupiterqq

We store all data collected on jupiterqq on encrypted servers located in regions we select for data security and regulatory compliance. Our servers may sit outside your jurisdiction; by using jupiterqq, you consent to your data being stored and processed internationally. We encrypt all data in transit using SSL (Secure Socket Layer) protocol and at rest using industry-standard encryption. Your password is hashed using one-way encryption; our staff cannot access or view it. Your payment details are encrypted and never stored in plain text.

We limit access to your data on jupiterqq to authorized staff members who need access for account verification, payment processing, or customer support. We do not allow staff to access your account data for any other reason. We maintain audit logs of all staff access to sensitive data. We use multi-factor authentication and strict access controls to prevent unauthorized access to our systems. If we detect a data breach, we notify affected users without undue delay and comply with all applicable notification requirements.

SSL encryption

We use SSL protocol to encrypt all data transmitted between your device and our jupiterqq servers.

Password security

Your jupiterqq password is hashed using one-way encryption. We cannot access or retrieve it.

Payment encryption

Payment details on jupiterqq are encrypted and never stored in plain text on our systems.

Access controls

Only authorized staff on jupiterqq may access your data, and only for legitimate business purposes.

Third-Party Processors and Data Sharing

We share your data on jupiterqq with payment processors—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet operators, and banks (mobile banking, local payment, online payment, e-wallet)—only to process your deposits and withdrawals. These processors may store your payment details according to their own privacy policies; we do not control their data handling. We share your data with regulatory authorities only when required by law, such as anti-money-laundering investigations or legal investigations. We do not share your data with marketing partners, advertisers, or data brokers.

Your Rights on jupiterqq

You have the right to access your personal data stored on jupiterqq by logging into your account or contacting our support team. You can request correction of inaccurate data. You can request deletion of your account data, subject to legal retention obligations—for example, we may retain transaction records for anti-money-laundering compliance. You can opt out of non-essential communications by disabling notifications in your account settings. To exercise any of these rights, contact our support team in English during standard business hours.

Cookies and Tracking on jupiterqq

We use cookies on jupiterqq to maintain your login session, remember your preferences, and detect fraud. Cookies are small files stored on your device that identify your session. You can disable cookies in your browser settings, but doing so may affect jupiterqq functionality—for example, you may need to log in repeatedly. We do not use cookies for marketing or advertising tracking. We use local storage (similar to cookies) to cache your account preferences so the jupiterqq app loads faster on your phone.

Data Retention and Contact

How Long We Keep Your Data

We retain your account information on jupiterqq as long as your account remains active. If you close your account, we retain your transaction history and KYC information for the period required by anti-money-laundering and tax regulations, typically 5–7 years. We retain your login credentials (email, hashed password) for 90 days after account closure, then delete them. We do not retain payment details longer than necessary for transaction processing, typically 30 days after a transaction settles. If you request data deletion, we delete non-essential data immediately and legally-required data after the retention period expires.

International Data Transfers

Our jupiterqq servers and data processors may be located in multiple countries. By using our platform, you consent to your data being transferred, stored, and processed internationally. Different countries have different data protection laws; we ensure that all data transfers comply with applicable regulations and include appropriate safeguards such as encryption and access controls. If you reside in a jurisdiction with strict data protection laws, you may have additional rights under local law; contact our support team for details.

Changes to This Privacy Policy

We may update this privacy policy at any time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via email or in-app notification. Continued use of jupiterqq after notification constitutes acceptance of the updated policy. We recommend reviewing this policy periodically for changes. The most recent version is always available on our site.

Contact Us About Your Data

If you have questions about our privacy practices, your data on jupiterqq, or how we use your information, contact our support team in English during standard business hours. We aim to respond to data requests within 5 business days. If you believe we have mishandled your data or violated your privacy rights, you may file a complaint with the privacy authority in your jurisdiction. We are committed to resolving privacy concerns and working with regulators to ensure compliance.

Summary: Your Privacy on jupiterqq

We collect your personal information on jupiterqq—email, phone number, ID, address, payment details—only for account verification, transaction processing, and regulatory compliance. We encrypt all data in transit and at rest. We do not sell your data to third parties. We share your data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and regulatory authorities as required by law.

We retain your account data while your account is active and for the period required by law after closure, typically 5–7 years for transaction records. We retain payment details only for 30 days after transaction settlement. Your data may be stored on servers located internationally; by using jupiterqq, you consent to international transfers. You have the right to access, correct, and delete your data subject to legal requirements. Contact our support team to exercise these rights or to report privacy concerns.